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by Stephen Booze, on Nov 16, 2018 8:28:00 AM

We’ve all heard the customer service maxim that “complaints are a gift,” but that is a present that you want to receive as seldom as possible. It’s an unavoidable scenario …

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Topics:Customer ServiceCustomer ExperienceCustomer SupportMedical Device Manufacturer ComplaintsRisk MitigationCFR 820.198CFR 803MDMComplaintsFDACFR 820