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Stephen Booze

Stephen Booze

Stephen Booze is the VP of Digital Innovation for Solugenix where he supports the company’s mission of providing services, talent, expertise, and technology platforms that increase operational efficiency, performance, customer service and sales fulfillment.

Recent Posts by Stephen Booze:

by Stephen Booze, on Nov 16, 2018 8:28:00 AM

We’ve all heard the customer service maxim that “complaints are a gift,” but that is a present that you want to receive as seldom as possible. It’s an unavoidable scenario …

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Topics:Customer ServiceCustomer ExperienceCustomer SupportMedical Device Manufacturer ComplaintsRisk MitigationCFR 820.198CFR 803MDMComplaintsFDACFR 820